Return & Refund Policy
At Taboom Toys, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return if:
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The product is damaged, defective, or broken
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You received the wrong product
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The product has missing parts
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The return request is made within 7 days of delivery
To be eligible for a return:
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The item must be unused and in original condition
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The item must be in its original packaging
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You must provide the order number and proof of purchase
2. Non-Returnable Items
The following items cannot be returned:
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Used or damaged products (caused by customer misuse)
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Products without original packaging
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Products returned after 7 days of delivery
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Clearance or sale items (if marked non-returnable)
3. Return Process
To request a return, follow these steps:
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Email us at: [email protected]
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Share the following details:
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Order Number
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Reason for return
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Photos or videos of the product
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Our team will review your request within 24–48 hours
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Once approved, we will arrange pickup or guide you with return instructions
4. Refund Policy
Refunds are processed in the following cases:
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Damaged or defective product
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Wrong product delivered
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Product out of stock after payment
After receiving and inspecting the returned item:
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Refund will be processed within 5–7 business days
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Refund will be credited to your original payment method
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For COD orders, refund will be processed to your bank account or UPI
5. Replacement Policy
We offer free replacement if:
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Product is damaged
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Wrong product delivered
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Manufacturing defect
Replacement will be shipped within 2–4 business days after approval.
6. Cancellation Policy
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Orders can be cancelled within 12 hours of placing the order
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Once the order is shipped, cancellation is not possible
To cancel an order, contact us immediately at:
[email protected]
7. Contact Us
If you have any questions about returns or refunds, contact us:
Taboom Toys Support Team
Email: [email protected]
Phone: +91-8860098266, 9650861147
Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM
